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Shipping
Destinations - Unfortunately, we are only able to ship to United States and Canadian addresses at
this time.
Same
Day Shipping
- We attempt to same-day ship all in-stock orders received before 2:00 PM EST Monday thru
Friday excluding holidays. Our preferred shipping method is the United States Postal
Service. Typical delivery times to most U.S. addresses are as follows:
USPS
Express Mail: Overnight to most U.S. locations
USPS
Priority Mail: Two to three days to most U.S. locations
USPS
Parcel Post (ground): Four to seven days to most U.S. locations
Shipping
to Alternate Addresses - In
order to protect our customers from potential credit card fraud, shipping products to an
address other than the billing address of the credit card used for the purchase is not
available on our website. The shipping address provided must be the billing address of the
credit card in use.
Returns
Aggro Bikes wants you to be completely and 100% satisfied with your shopping
experience and with each of your purchases! When you receive your order, take a look to
make sure it is what you ordered and that is in the proper condition. If you are not
satisfied with your purchase, we ask that you return it in its original unused and uninstalled
condition using the box in which it was shipped within 30 days of receipt for replacement
or refund, less the original shipping expense. If you choose to exchange the item(s), you
must pay the additional shipping charges relating to your new order. All returns must be
packaged carefully and shipped via insured USPS mail, FedEx or UPS, and the postage for
the return is to be paid in full by you. Returns will not be accepted if the items
are determined to be in a used or installed condition; nor will returned
custom parts, opened videos or articles of clothing which have been worn or laundered be
accepted. Aggro Bikes customer service
retains complete discretion on granting full or partial refunds, exchanges or store
credit. Part of our mission in providing you, our valued customer, with complete 100%
satisfaction is to process all returns and exchanges of merchandise within two (2)
business days of our receipt of said merchandise. You must contact Aggro
Bikes for a Return Goods Authorization Number prior to returning your item(s).
We can be reached as follows:
Aggro Bikes
PO Box 1132
Belchertown, MA 01007
Phone: 413-642-4607
Fax: 413-303-9781
Customer Service: cs@aggrobikes.com
Crediting
Procedures
- We issue credits for accepted claims. Once a claim is accepted, your refund will be
issued against the same card used for the original purchase.
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